Custom Medical Scrubs FAQ | Made-to-Measure Scrubs Questions Answered | GEGIX

FAQ

Custom Medical Scrubs FAQ

Answers about made-to-measure scrubs, sizing, fabrics, embroidery, and more — so you know exactly what to expect.

01 What are custom medical scrubs?

Custom medical scrubs are uniforms that are cut and sewn to your individual body measurements — not mass-produced in standard S, M, or L sizes. At GEGIX, you fill out a body profile with your key measurements, and our factory creates a pattern specifically for you. Every garment is built from scratch for one person: you.

02 How do made-to-measure scrubs work?

Ordering made-to-measure scrubs is simple. First, create your body profile on the GEGIX website by entering measurements like chest, waist, hips, and inseam. Choose your fabric, style, and any embroidery options. Then your order goes directly to our factory, where it is cut and sewn to your exact specifications. No third parties, no middlemen — we own every step of production.

03 How long does production take for custom scrubs?

Custom manufacturing takes approximately 5–10 business days. Since each garment is made individually from your measurements rather than picked off a shelf, it takes a bit longer than standard retail — but the result is a scrub that fits your body, not a mannequin.

04 Do I need to take my own measurements?

Yes — you or a friend will need to take your measurements using a soft tape measure. Our guided Sizing Guide walks you through every step. Most people complete their profile in under 3 minutes. Once saved, every future order automatically uses your data — measure once, fit forever.

05 Can I get embroidery on my custom scrubs?

Yes. Name, title, and department embroidery are available, and we can also add your logo at no extra charge. Configure everything online during checkout: choose font style, thread color, and placement. Embroidery is sewn directly into the garment during production — no third-party embroidery shop needed.

06 What fabrics are available for custom scrubs?

GEGIX offers four fabric options: Antimicrobial Shield (odor-resistant, fluid-repellent), Performance Stretch (four-way stretch, quick-dry), Classic Cotton-Poly Blend (breathable, soft), and Premium Cool-Flex (moisture-wicking, temperature-regulating). See full details on our Fabric Guide.

07 What is the return policy for custom-made scrubs?

Since each garment is made specifically for your body, our policy is straightforward:

  • Accurate measurements but doesn't fit — we remake it for free.
  • Manufacturing defect — full refund, no return needed.
  • Incorrect measurements — remake fee may apply.

See our Shipping & Returns page for full details.

08 How are GEGIX scrubs different from brand-name scrubs?

Standard brand-name scrubs are mass-produced in a handful of sizes (XS–3XL) and are not designed for your specific body. GEGIX scrubs are made-to-measure: we build each garment from your individual measurements in our own factory. That means no shoulder pull, no waistband riding up, and no fabric fighting you during a twelve-hour shift.

09 Can I order custom scrubs for my entire team?

Yes. GEGIX supports group and bulk orders for healthcare teams, clinics, and hospitals. Each team member creates their own body profile, and we produce every garment to their individual measurements. Contact us through the website for team pricing and coordination.

10 How do I get started with my first pair of custom scrubs?

Getting started takes less than five minutes. Create your body profile by entering a few key measurements, browse our fabric options and styles, add any embroidery details, and place your order. Our factory begins producing your custom scrubs the same day.

Ready for scrubs that actually fit?

Create your body profile and order your first pair of custom-made medical scrubs in under 5 minutes.

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